Manage and engage with our online community across various platforms, including social media channels, forums, and online groups.
Develop and execute creative content strategies that align with our brand's voice, values, and goals.
Create engaging and high-quality content, including blog posts, articles, social media posts, videos, infographics, and other multimedia assets.
Monitor and respond to comments, messages, and inquiries in a timely and professional manner, fostering positive interactions and building strong relationships.
Identify and leverage user-generated content to amplify our brand and showcase our community's achievements and experiences.
Collaborate with the marketing and customer support teams to address customer concerns and gather feedback to improve our products and services.
Requirements:
Bachelor's degree in Marketing, Communications, or a related design field.
Proven experience in community management, content creation or a similar position.
Strong written and verbal communication skills, with a natural ability to connect with and engage diverse audiences.
Proficiency in social media platforms, content management systems, and analytics tools.
Strong understanding of digital marketing principles, SEO best practices, and social media trends.
Familiarity with graphic design and video editing tools is a plus.